ALSO THIS WAS A KNOWN PROBLEM THEY WERE HAVING AND THAT IS WHY THEY UPGRADED IT IN THE FIRST PLACE.
WHY IS IT THAT I HAVE TO PAY FOR TWO PARTS, WHEN IT WAS AN UPGRADE UNDER MANUFACTURING, I ORDERED THE PART THAT IT CALLED FOR WHICH WAS A DOUBLE PLUG, AND THE ATV STILL HAD THE OLDER STYLE. I FIND WHERE IT SAYS CONTACT US, BUT DOES NOT ALLOW A PERSON TO CONTACT THEM VIA THAT AVENUE. I asked again, and he said NO, he would not let me talk to anybody else, and that I could contact them via there web site. I asked if I could talk to his supervisor, and was quickly informed that he would not let me talk to anybody else. I said that was unacceptable that an upgrade did not come with all the parts and I was going to have to pay an additional $105.00. I was informed that he WOULD NOT do anything about it and deal with the parts guy at a dealer. He said there was NOTHING he could do, I would have to go through a dealer, in which I informed him that I had already, and was not treated very nice and would rather deal with him. The second time I called, I was ON HOLD for 15 minutes and finally talked to a guy. The first time I called, I was ON HOLD for 45 minutes, and did not talk to anybody. Fits the following models: 2004 Bombardier Outlander 400 2x4 New Race-Driven Riptide brake rotors are made from tempered stainless steel for not only a. A person would think, if a company made an upgrade, they would supply all the parts. The parts guy said “I do not make the prices” if you want it you need to buy it. I bought the part that it called for and the two plugs did not come with it. I bought an upgrade VR which was changed in design. Just for a plug that was an upgrade that did not come in the VR box. The parts guy looked up the plug and told me it was $105.00 dollars for a plug. I called the dealer, and was told that I could buy the relocation kit which was $404.00 dollars, in which I told them I only needed the plug.
The new part did not come with the upgrade plug. The original part that is on the atv is the single plug, the part that the computer said it took was an up grade, it was the two plug VR, which I purchased.
I drove a total of 3 hours to pick the part up and take it where I kept the atv to install it.
I called a local dealer just outside of Indianapolis Indiana, gave them the serial number, and the model number, they looked up the part and I ordered it. They also changed them from a one plug to a two plug. They changed from mounting them in the front to mounting them by the battery. Between 20, they changed the location and design of the VR. I also read that this is a known problem for this unit. I did some research, and everything I could find pointed to the voltage regulator. I really like the atv, but I have a problem with it. We GUARANTEE our battery is compatible in place of any other brand 12 Volt 32 Ah AGM motorcycle battery.I must share a story with everyone.
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